New Look for NATCO's E-newsletter

Introducing NATCO's new look for our electronic newsletter. The new, modern design improves the newsletter's ease of use and legibility for our customers. We will continue to bring you news and information pertaining to NATCO, contests, and your computing environment - now with a more modern appearance!

Customer Survey - Win Three Months of Internet Service

We want to know how we're doing. Be on the look out for our annual customer survey. You'll receive a notice and link via e-mail in the next few weeks. We will hold a drawing and choose a winner for three months of dial-up Internet service (or the equivalent credited to your DSL bill).

Increasing Your Protection from Viruses and Spyware

The simplest method a computer user may implement to deter virus infection and spyware installation is also the least expensive. Keeping your operating system updated will prevent many of the holes that viruses and spyware use to damage people's systems. Windows, the most common operating system, may be updated by downloading patches from Microsoft's site at update.microsoft.com. Users may go to the site and allow the Microsoft server to scan their systems to determine if updates need to be installed. Two options are presented, "Express" and "Custom." Clicking "Express" will install all security related updates. "Custom" will allow the user to choose from files which may enhance performance (updated device drivers) or add more features.

Macintosh users may update their systems by clicking the Apple icon, and choosing "Software Update" from the menu. A list of items will be presented to the user. The user may choose which updates to install from the list.

Free DSL Modems with an 18 Month Contract

Sign up for DSL service today and you can get a free DSL modem ($60 value). With an eighteen month contract, you can drastically increase the speed of web surfing, e-mailing, gaming, and other online activities. Act soon; this offer is only available until the end of April!

What Do I Need for DSL?

Customers need a computer with a modern operating system (i.e. Windows 98, 2000, ME, XP or Macintosh equivalent) and a NIC interface (a port on the back of your computer which looks similar to a normal phone jack but is wider to accept a network cable) or a USB port. An inline filter must be placed on each telephone. Three filters are included with the modem, and extras are available upon request for $5 dollars each. If you encounter problems, we offer free 24/7 tech support to get you up and running as quickly as possible.

For more information or to sign up, call our friendly staff at 1-800-775-6682, or in Baxter County call 425-8064.

DSL service may not be available in some areas.

View Your NATCO Statement and Pay Your Bill Online

Did you know NATCO now offers you the ability to pay your bill online and to view your billing statement? It's safe, secure, and simple to pay your bill online. You will need your account number (located on the upper right-hand corner of your paper statement) to register, and NATCO will need your date of birth and social security number on file. To learn more about this new payment feature, visit https://payonline.natconet.com.

NATCO Offers Low Cost Lifeline Phone Service for Qualified Customers

NATCO offers a low cost service plan for qualified customers. Customers benefit from a reduced activation fee, as well as, lower monthly bills. Visit www.natconet.com/images/lifeline2.jpg for more information.

Win a South Shore Gift

When you visit the South Shore Web site at www.southshore.com, you’ll have a chance to win a South Shore souvenir, like a T-shirt, a cap, chiller cups, and other necessities for the great South Shore outdoors. The South Shore Web site is an electronic community for the towns on and near the south shore of Bull Shoals Lake and it’s packed with information for you and for our tourist visitors.

John Schooley is this month’s winner of a South Shore tote bag. Congratulations, John.

E-postcards Available from NATCO

Did you know that you can send electronic postcards to other people? As featured in the NATCO newsletter located at natconet.com/newsletter/spring05.pdf, users may choose from 24 images from around the area, insert a short message and send a free e-postcard to their friends. Check out this feature at www.natconet.com/ecards.

Winning E-Story Submitted by: Gary Sloan

"Last summer I received an e-mail asking particular questions about my birth father. It took me a moment to realize that this was from my half-sister, who I had only met once over 30 years ago! Since then we have been in contact by e-mail several times a month and have networked into each other's families. Thank you NATCO!"

Gary just earned two free months of NATCO Internet service! Submit your E-Story today and you could be our next winner! Remember that you can enter more than once. So, if you didn’t win this time, try again! Just go to www.natcotech.com/estories.php and tell us how using NATCO's Internet or e-mail service has made your life easier, helped you promote or manage your business, or simply how much you enjoy using the Internet and e-mail. If your E-Story is chosen, you'll win two months of free NATCO dialup Internet service ($19.95 X 2 = $39.90) or an equivalent credit on your DSL or ISDN account.

Weekly Maintenance on Wednesday

Each Wednesday morning from 12:01 A.M. until 5 A.M., NATCO Technologies performs regular maintenance on Internet equipment. Your Internet service should not be affected. But, if you do experience an interruption in service during this time, please try again a few moments later. We try to minimize any "down time" by doing our maintenance at a regular time each week.

All users agree to terms and guidelines published at www.natcotech.com/guideline.htm.

Feedback: NATCO invites readers' comments about the e-newsletter and suggestions for future articles. Let us know what information in the e-newsletter is most useful or what Internet issues are important to you. Readers may send suggestions for future e-newsletter articles, questions or comments to: custserv@natconet.com.

Want to view previous issues? Visit: e-newsletter archives.

NATCO Technologies does not endorse or recommend any software or program. The purpose of the articles included in this newsletter is to keep our customers informed. We do not provide free technical support for software or programs such as Norton, McAfee, AVG Anti-Virus, Instant Messenger Services, etc. Please see the NATCO Internet brochure for full details on what is and is not covered by our free Internet Technical Support.