Natco Net News

April 2001
Volume 3, Issue 4

In this issue:

• Natco Notes
• Dial-up: And the winners are ...
• Web pages: natcotech.com unveiled

Natco Notes

• Sick of paying late fees? Hate buying stamps? Don't live in Flippin? You can easily pay your NATCO bill each month without leaving your home or doing anything by taking advantage of NATCO's bank draft payment option available to all customers. Call NATCO's office at 453-8800 or 1-800-775-6682 to sign up for this free service and each month your NATCO bill will be drafted automatically from your checking or savings account. No more hassle! For an added option, watch for our pay online service to be activated in late April!
• To celebrate our 50 years of serving customers in north central Arkansas, we're having a party. All NATCO customers are invited to our 50th anniversary celebration from 11 a.m. to 4 p.m. on Friday, April 27, to take place at NATCO's offices in Flippin. We'll be serving up hot dogs and sodas, demonstrating technologies available from NATCO, and celebrating with 50s music, cars and clothes on display. Door prizes will be given away.
• Going to the home show? The Twin Lakes Home Builders are hosting their annual home show April 20-21 at the Baxter County Fairgrounds. NATCO representatives will be on hand.
• Faster dial-up! Steven Sanders Jr., plant manager for NATCO, said completion of a recent Access Node upgrade means faster Internet dial-up speeds in Flippin, Omaha and Pyatt exchanges and better delivery of advanced telephone services in remote areas. The integration project creates a fully digital network, eliminating the analog to digital conversions that limit digital transmissions, including Internet.

Three individuals who attended the recent Baxter Regional Health Fair are the lucky recipients of three months' free Internet access. They are:

• Earl Stafford
• Frank Vielbaum
• Sharon James

NATCO representatives attended the Health Fair, which was held at the Baxter County Fairgrounds. Meeting members of the community, these representatives were on hand to answer questions about NATCO Internet services.

NATCO prides its commitment to customers, appearing annually at events such as the Health Fair, Home Show and Baxter County Fair to find out what our customers like about our services and what other services they are interested in.

Web pages: natcotech.com unveiled

NATCO Technologies has launched a new Web site, http://www.natcotech.com/, to serve our Internet and Web hosting customers. The site, designed by NATCO Technologies partner Brooks-Jeffrey Marketing, offers a number of handy features for NATCO customers, including:

• Quick Class materials. Our entire Quick Class handout packet is available online. NATCO offers one free Quick Class per account at partner Brooks-Jeffrey Marketing's office in Mountain Home. The handouts now available online to all customers are especially useful for those who need a refresher course or who can't make it to class. Inside the handouts are tips on the effective use of e-mail and Web browser software packages, search engines and virus software.
• Bulletin board questions. NATCO Technicians use the bulletin board to post common questions and answers, which could help you solve problems more quickly, 24 hours a day, seven days a week. This service will be available in late April.
• Newsletters. Natco Net News (this electronic newsletter) is available in full text online, including all issue archives.
• Pay your bill online. Customers can now pay their Internet and phone bills online, safely and securely. This service will be available in late April.

We have designed the site to be as user-friendly as possible. If there are features you'd like to see featured on the site, feel free to contact us by e-mail at custserv@natconet.com.

Natco Net News
Volume 3, Issue 4

Archives of Natco Net News are available online at
http://www.natcotech.com/newsletter/.

Questions? Problems? E-mail custserv@natconet.com or call 453-8822, 425-7325 or 449-5087 for assistance.

(c) 2001, Northern Arkansas Telephone Company, Inc.