• Low DSL Rates Extended to Baxter County Customers
  NATCO Tech is now able to extend its low prices for DSL Internet to existing and new Baxter County customers. Prices start at $29.95 for the first level of speed, 256Kb/s to download Web pages and other materials faster than dialup services offer. Help spread the word to friends and relatives in Baxter County who would be interested in a reliable, faster, always on Internet service.
  
  
• DSL Special Offer Good Through January
  Now is a perfect time to upgrade to DSL and enjoy the faster "always on" Internet service that lets you talk on the phone while the Internet is in use. Through January, NATCO Tech will offer a free modem and free installation with a one-year contract.
  
  DSL is available in three speeds. Choose the price and speed that fit your Internet needs: $29.95 for 256 Kb/s downloads and 128 Kb/s uploads; $49.95 for faster 768 Kb/s downloads and 256 Kb/s uploads; $79.95 for even faster 1.5 Mb/s downloads and 512 Kb/s uploads. Call a customer service representative toll-free for details today at 1-800-775-6682, or call NATCO Technologies Internet partner Brooks-Jeffrey Marketing in Mountain Home at 425-8064.
  

   

• Attention, AVG Anti-Virus Users
  Many NATCO Tech customers who use the free AVG anti-virus software version 6.0 need to take immediate action to get the newer version. The producer of the software has announced it will discontinue version 6.0 at the end of 2004. "All virus database updates, program updates, as well as technical support for the product will no longer be available after December 31, 2004," said the software company.  
  
  
  So, we suggest that you immediately download the free AVG 7.0, so your protection will not be interrupted.  Or, if you choose, find anti-virus protection from another source, such as Norton, McAfee, etc.

• Winning E-Story Submitted by: Mary Donn
  My nephew had to go to Kuwait. He has been gone for months, so we e-mail and we get to hear right away. It means so very much to have loved ones so far away but be able to communicate at the speed we do. Thank you NATCO!

• Mary Donn just earned two free months of NATCO Internet service! Submit your E-Story today and you could be our next winner! Remember that you can enter more than once. So, if you didn't win this time, try again! Just go to www.natcotech.com/estories.php and tell us how using NATCO's Internet or e-mail service has made your life easier, helped you promote or manage your business, or simply how much you enjoy using the Internet and e-mail. If your E-Story is chosen, you'll win two months of free NATCO dialup Internet service ($19.95 x 2 = $39.90) or an equivalent credit on your DSL or ISDN account.

     

• Security Tips Re: Phishing
  
  The odd spelling of the word "phishing" (pronounced "fishing") is a tip-off to what the term describes in the world of Internet trickery. Those pulling this scam are imposters looking for, or fishing, for confidential personal identification, maybe yours.
   
• The "bait" is a cleverly disguised e-mail. The e-mails may seem to come from your bank or a trusted business, but are actually from imposters. To keep from being caught, here are tips from a leading insurance company about how to protect against phishing.
   
• Be suspicious of demanding e-mail messages. The language and tone of the e-mail may urge you to act quickly, suggesting that your account is threatened. It may say that if you fail to verify, update, or confirm your personal or account information, access to your accounts will be suspended.
  
  
• Do not provide personal information to unsecured Web sites. Scam e-mails often ask for your account numbers, credit card and check card numbers, Social Security numbers, online banking user ID and passwords, mother's maiden name, date of birth, or other confidential information. Secure Web sites will typically display a lock on the status bar at the bottom of your browser window. To see an example of a secured page, see the Pay Online page of the NATCO Web site. Look in your browser window for the lock icon at the bottom of the page.
   
• Always type in the URL of the Web page you need. Thieves can build a fake Web site that looks nearly identical to an authentic one. They can even alter the URL that appears in your browser window. Always type in the URL of the Web page you need. It's safer to type your bank's Web address directly into your browser so you know you're visiting the legitimate site.
   
• NATCO Tech E-News will pass along additional security tips in the next E-news.

   

• Happy Holidays and Happy New Year
  All of us at NATCO Technologies are glad to serve our many customers. We thank you for choosing our services and we look forward to serving you for many years. You can be sure that we will bring you new services and improvements to the services you now enjoy. Have happy and safe holidays and a happy new year. 
  
  By the way, if you haven't finished your holiday shopping, don't forget to give what many on your list want - gift certificates for the Internet services of NATCO Technologies and the advanced telephone services of NATCO. Call our Santa's helpers - NATCO customer service representatives - at the toll-free number 1-800-775-6682 from 8 to 5 Monday - Friday. Check for ideas under Services on  www.natconet.com  or www.natcotech.com.
  
  
• Weekly Maintenance on Wednesday
  Each Wednesday morning from 12:01 until 5, NATCO Technologies performs regular maintenance on Internet equipment. Your Internet service should not be affected. But, if you do experience an interruption in service during this time, please try again a few moments later. We try to minimize any "down time" by doing our maintenance at a regular time each week.
   
  All users agree to terms and guidelines published at www.natcotech.com/guidline.htm.

Feedback: NATCO invites readers' comments about the e-newsletter and suggestions for future articles. Let us know what information in the e-newsletter is most useful or what Internet issues are important to you. Readers may send suggestions for future e-newsletter articles, questions or comments to: custserv@natconet.com.

NATCO Technologies does not endorse or recommend any software or program. The purpose of the articles included in this newsletter is to keep our customers informed. We do not provide free technical support for software or programs such as Norton, McAfee, AVG Anti-Virus, Instant Messenger Services, etc. Please see the NATCO Internet brochure for full details on what is and is not covered by our free Internet Technical Support.