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December 2005

  • NATCO Technologies' New Web Site
    We
    have redesigned NATCO Technologies' Web site to improve usability. The new layout allows for easier navigation and more convenient access to pricing and services offered by NATCO Technologies. Customers may now login to their e-mail accounts via webmail and search the site directly from all pages. Visit www.natcotech.com today and check out the new design.
  • Phone Surveys Were a Success
    NATCO has completed an extensive phone-based customer survey to complement our annual online survey for Internet customers. We appreciate the cooperation and responses we received from our customers. We value your feedback and plan to use the input to increase the quality of service we provide for you. Should you have suggestions for improving our service, please contact us at custserv@natconet.com.  
 

   Dial Up

  • Would You Like to Upgrade to High-Speed Broadband, but Live Where DSL is Unavailable?
    NATCO now offers Wild Blue Satellite broadband service to customers who would like to upgrade their dialup connections to high-speed broadband but live in an area where DSL isn't currently available. Using satellite technology, NATCO Technologies delivers high-speed Internet access to any remote location with a southern exposure to the sky. To learn more about this exciting new technology, check out www.natcotech.com/wildblue.
  • What is a Blog?
    A "blog" is a simple Web site which is often updated and maintained. Text, audio, video, etc. are easily uploaded by the Web site's author and generally focus on a particular subject. Blogs, short for "weblogs," have become popular with those who keep up with current news. Since they can be easily and quickly updated, blogs allow news to be published immediately following events. They also allow specific topics of interest unimportant to mainstream media to receive international coverage. Most blogs are setup to facilitate responses by other Internet users to the blogged topic.

Web Pages

  • NATCO Technologies' Online Yellow Pages
    Many local business are listed in the NATCO Technologies Online Yellow Pages. Take advantage of this wealth of free information this Christmas. Visit the Online Yellow Pages which now incorporate a more user-friendly interface at www.natcotech.com/yellowpages, and find merchants who have the gifts you need.
     
  • Win a South Shore Gift
    When you visit the South Shore Web site at www.southshore.com, you’ll have a chance to win a South Shore souvenir, like a T-shirt, a cap, chiller cups, and other necessities for the great South Shore outdoors. The South Shore Web site is an electronic community for the towns on and near the south shore of Bull Shoals Lake and it’s packed with information for you and for our tourist visitors.

    Diana Garrett is this month’s winner of a South Shore tote bag. Congratulations, Diana.
 
  • Winning E-Story Submitted by: Deanna Fry 
    I'd like to thank NATCO for my Internet services. Because of you I was able to find out how my family was after Hurricane Rita. All lines were busy September 24th, after Rita hit. I wasn't able to call any relatives to see if my brother and 2 sisters were ok. They all live about 35 miles southeast of Lake Charles, LA. I got on the Internet and put out instant messages to all friends and relatives. Not 10 minutes later I got a call from all 3 of them, so once again thank you NATCO. 
     
    Deanna Fry just earned two free months of NATCO Internet service! Submit your E-Story today and you could be our next winner! Remember that you can enter more than once. So, if you didn’t win this time, try again! Just go to www.natcotech.com/estories.htm and tell us how using NATCO's Internet or e-mail service has made your life easier, helped you promote or manage your business, or simply how much you enjoy using the Internet and e-mail. If your E-Story is chosen, you'll win two months of free NATCO dialup Internet service ($19.95 X 2 = $39.90) or an equivalent credit on your DSL or ISDN account.
     
  • Simplified E-mail for NATCO Customers
    Did you know that NATCO customers can use webmail to check their NATCO Tech e-mail accounts? By visiting natcotech.com and entering your user name and password into the corresponding webmail fields, customers may access their e-mail accounts. Another method for checking your e-mail is by visiting https://webmail.natcotech.com and entering the correct user name and password. NATCO Tech customers may check their e-mail from any computer connected to the Internet. Notice the “s” following the “http” in the address. This extra character designates the site as a secure site and uses encryption to protect our customers’ privacy. If checking your e-mail from a public computer, remember to click the “Logoff” link in the top right corner of the screen. 
 

NATCO Notes

  • Closed on the 26th of December and the 2nd of January
    NATCO's office in Flippin will be closed December 26, 2005 and January 2, 2006. We will re-open on Tuesday the 27th of December. Our toll-free tech support will be open throughout the holidays.

  • Weekly Maintenance on Wednesday
    Each Wednesday morning from 12:01 until 5, NATCO Technologies performs regular maintenance on Internet equipment. Your Internet service should not be affected. But, if you do experience an interruption in service during this time, please try again a few moments later. We try to minimize any "down time" by doing our maintenance at a regular time each week.
     
    All users agree to terms and guidelines published at www.natcotech.com/guidline.htm.

Feedback: NATCO invites readers' comments about the e-newsletter and suggestions for future articles. Let us know what information in the e-newsletter is most useful or what Internet issues are important to you. Readers may send suggestions for future e-newsletter articles, questions or comments to: custserv@natconet.com.


Technical Support: For assistance with an Internet service question or problem, e-mail us or call NATCO Technical Support at 1-888-276-8059. Technical support is offered 24 hours a day, seven days a week, including holidays. Also, check for answers on our Tech Support Bulletin Board online anytime day or night.


Want to view previous issues? Visit: e-newsletter archives.

NATCO Technologies does not endorse or recommend any software or program. The purpose of the articles included in this newsletter is to keep our customers informed. We do not provide free technical support for software or programs such as Norton, McAfee, AVG Anti-Virus, Instant Messenger Services, etc. Please see the NATCO Internet brochure for full details on what is and is not covered by our free Internet Technical Support.

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