NATCO Technologies
NATCO Technologies

  December 2009 Headlines:
   Green = Internet Topics   Blue = Telephone Topics   Black = General Topics
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SPECIAL OFFER - WildBlue Satellite Speed Internet Equipment for $1

For a very limited time, NATCO is offering WildBlue Satellite Equipment for just $1. WildBlue Satellite provides high-speed internet service via satellite to rural homes and businesses.

WildBlue’s affordable monthly service plans make it an outstanding choice for internet service in our rural area.

Visit www.natcotech.com/wildblue or call NATCO at 800-775-6682 for more information about our $1 Equipment Special, WildBlue service packages or to schedule installation.

Experience the internet like never before with WildBlue.

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Refer a Friend for $50 Credit is Really Paying Off for NATCO Customers!

NATCO’s Refer a Friend $50 credit is really paying off! Many of our customers have taken the time to refer a friend or neighbor to NATCO for a bundled service package and received a $50 credit on their bill. You can too!

Call today and take advantage of two ways to save money on your phone and internet services. Save money every month by bundling local phone, long distance, and internet service. If you refer a friend, and they sign up for a bundle package, NATCO will give you $50 toward your own bill with us. Please note: This offer only applies to NATCO telephone customers.

Here is what customer Niels Peterson said about the program. “I saved between $10 and $20 a month by adding NATCO long distance and told several neighbors about it. I was happy with Tier 1 internet, so I didn’t change that.”

Mr. Peterson stopped using a long distance phone card and replaced it with NATCO Long Distance in a residential service bundle to save money and enjoy more convenient long distance service. He also earned $50 when a friend signed up for a bundle.

Here is what customer Chuck Simpson said about the program. “I told Georgia she needed to get on high-speed internet. She had dial-up and had to go to the dial-up icon and everything, and there was a wait. Now, she has Tier 1 high-speed internet and is happy with it.”

For himself, Chuck said he prefers Tier 2 internet. “Tier 2 is much better, and, on the bundle package deal, it’s cheaper.” Chuck also earned a $50 credit when he referred Georgia to sign up for a bundle.

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Great to See You!

A special thanks to all who joined us for Customer Appreciation Day on October 8th. The NATCO management team and staff visited with some of our long-time customers and had the pleasure to meet several new customers as well.

Customers viewed demonstrations on the latest technology and services available from NATCO while enjoying hot dogs, chips and sodas. Check out photos from the event and door prize winners at www.natconet.com/appreciation09.htm.

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Coloring & Essay Contest Winners

October 22nd was a very special evening at NATCO. The annual Coloring & Essay Contest reception for winners and their families was held at NATCO’s main office in Flippin.

Each year, students in kindergarten through eighth grade from Flippin, Yellville-Summit, Bruno-Pyatt, Lead Hill, Omaha, and Bergman are invited to participate.

The students received cash prizes totaling more than $450, certificates, and ribbons at the awards presentation. Family members and winners were treated to sandwiches, chips, cookies and soft drinks.

In addition to the cash prizes, winners at the awards ceremony received a NATCO “goodie bag.”

To see the winning essays and art work, visit www.natconet.com/contest09.htm.

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Share How the Internet Keeps You in Touch This Holiday Season!

During the holiday season, we often connect with distant friends and family. The internet is making it easier than ever before to keep in touch. We’d like to hear how you used the internet to contact your family and friends this year. Maybe you emailed a long lost cousin or perhaps you video chatted online with your grandchild who lives across the country.

We’d like to share your story with readers of NATCO E-news. Those who send in an E-Story that is published receive two free months of NATCO internet service to brighten your New Year!

If you tried before and your story wasn’t picked that time, try again! Just go to www.natcotech.com/estories.php to enter.

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A Gift Everyone Will Appreciate

This holiday season give a gift that everyone will appreciate, a NATCO Communications gift certificate. Gift certificates can be used for any NATCO phone or internet service.

Whether you have a teenager who wants high-speed internet or a grandmother who needs long-distance minutes to keep in touch with family, a NATCO gift certificate is the perfect present.

Call NATCO at 800-775-6682 for more information or to order your gift certificate today.

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NATCO Announces the Promotion of Travis Sullivan to Plant Manager

Sullivan’s primary responsibilities include all areas of telephone plant operations, including network services, inside and outside plant operations, and engineering.

Sullivan, who joined the company in 1977 as a Construction Lineman, stated that his primary goal is “to provide reliable, well maintained, cost efficient, state-of-the-art telecommunications and special services to the company’s customers.”

Throughout his career with NATCO, he has worked as an Installation and Repair Technician, Central Office Technician, Network Service Analyst, and most recently as Network Services Supervisor.

In his free time, Sullivan is an avid golfer. A lifetime area resident, he and his wife, Deanna, reside in Mountain Home.

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Changing Email?

If your email address has changed recently, please let us know. We’ll get your account updated to ensure you receive the latest news and updates, special offers, event notifications and discounts from NATCO Communications.

Call us at 800-775-6682 or send the information by email to custserv@natcotech.com. Thank you!

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Over the Top TV! Introducing Hulu

You may have seen the interesting commercials recently promoting Hulu. But, what exactly is Hulu and what does it do?

Hulu.com is a website that offers commercial-supported streaming video of TV shows and movies from NBC, Fox, ABC and many other networks and studios such as Comedy Central, Current TV, PBS, USA Network, Bravo, Fuel TV, FX, Speed, Big Ten Network, Syfy, Style, Sundance, E!, G4, Versus, A&E, and Oxygen. Hulu provides video in Flash Video format, including many films and shows that are available in 360p and 480p. Hulu also provides web syndication services for other websites including AOL, MSN, MySpace, Facebook, Yahoo!, and Comcast.

What does that mean for you?
At Hulu.com you can watch some of your favorite TV shows online… anytime... anywhere you have a computer with internet access for free. For those who have FTTH (Fiber To The Home) service in Bull Shoals, Hulu is fantastic. The new FTTH technology provides smoother video streams with less buffering and improved picture quality. Remember, the quality of the video you see on Hulu is also affected by the computer you’re watching it on. An older, slower system may require some upgrades in order for Hulu to display properly.

So, if you missed your favorite sitcom on Tuesday night, try catching it on Hulu instead.

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Want to SEE Your Voice Mail?

Everyone is familiar with voice mail service… dial in, punch a code and listen to your messages.

But, WHAT IF

  • You could actually SEE your messages and decide which ones to respond to immediately and which ones could wait?
  • You never again have to listen to a message over and over to take down important information?
  • You could get an email alert when you receive a call on your voice mail?
Think this sounds pretty far-fetched? It’s happening right now at NATCO.

NATCO’s new, digital voice mail service gives you all these features and more. Our new voice mail service will allow you to receive and play your messages through your email, has increased mailbox capacity over traditional voice mail and allows you to record and save multiple greetings to alternate as you wish. Best of all, there’s no tape recording equipment required and voice mail service works even if the power is out.

Call NATCO at 800-775-6682 today and SEE how easy voice mail can be.
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Win a South Shore Gift

When you visit the South Shore website at www.southshore.com, you'll have a chance to win a South Shore souvenir, like a T-shirt, a cap, chiller cups, and other necessities for the great South Shore outdoors. The South Shore website is an electronic community for the towns on and near the south shore of Bull Shoals Lake, and it's packed with information for you and visitors inquiring about our area.

Lisa Gobin is this month's winner of a South Shore souvenir. Congratulations, Lisa.

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Weekly Maintenance on Wednesday

Each Wednesday morning from 12:01 A.M. until 5 A.M., NATCO Technologies performs regular maintenance on internet equipment. Your internet service should not be affected. But, if you do experience an interruption in service during this time, please try again a few moments later. We try to minimize any "down time" by doing our maintenance at a regular time each week.

All users agree to terms and guidelines published at www.natcotech.com/guideline.htm.

Feedback: NATCO invites readers' comments about the e-newsletter and suggestions for future articles. Let us know what information in the e-newsletter is most useful or what internet issues are important to you. Readers may send suggestions for future e-newsletter articles, questions or comments to: custserv@natconet.com.

Want to view previous issues? Visit: e-newsletter archives.

NATCO Technologies does not endorse or recommend any software or program. The purpose of the articles included in this newsletter is to keep our customers informed. We do not provide free technical support for software or programs such as Norton, McAfee, AVG Anti-Virus, Instant Messenger Services, etc. Please see the NATCO Internet brochure for full details on what is and is not covered by our free Internet Technical Support.

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NATCO Technologies | P.O. Box 209 | 301 East Main Street | Flippin, Arkansas 72634
Toll Free: 800-775-6682
© 2009 All Rights Reserved.

Services and rates subject to change. Please call to confirm current availability.