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- Learn
how to send a Web page in an e-mail, defrag your hard drive, use your
history and more at our Technical Support Bulletin
Board.
- We
do regular system maintenance on our Internet equipment and the South
Shore BBS every Wednesday morning, between 9:30 a.m. and 12:30 p.m.
We try to minimize any "down time" by doing our maintenance
at a regular time each week.

- We welcome our
new dial-up access customers who have signed up in the last few weeks
from Superior Internet of Mountain Home, which has gone out of business.
We have been working hard to provide these customers with top-quality
Internet access without sacrificing the quality of our service to our
existing customers.
With the increase
in customers, we have installed equipment and support for our dial-up
Internet service. Natco Technologies is committed to ensuring our
equipment is up-to-date and available at all times for all customers.
We are working hard to continue our tradition of excellent service
at affordable prices to a larger group of customers.
If you're experiencing
busy signals or getting disconnected, don't ignore it; please call
Natco trouble reporting and our technicians can help you pinpoint
the problem and fix it.
-
Your dial-up access
account can be used on any computer-your home or work machine or a
laptop when you're away from home. However, you can only have one
computer logged on using your account at one time. For example, if
you use your account to get online from work and your kids are home
after school, the two of you cannot be logged on to the Internet at
the same time. If you experience trouble logging on using your account,
make sure none of your family members are already using the service.
If you have questions, please call a NATCO technician.
- See the new and
improved version of our online yellow pages. You can instantly find
phone numbers and locations of businesses in the area. Visit our site
at: www.natcotech.com/yellowpages.

- Give it to us straight!
Help us improve the services we provide by filling out this short online
survey. Click www.natcotech.com/survey2002.htm
to participate.
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Feedback: NATCO
invites readers' comments about the e-newsletter and suggestions for future
articles. Let us know what information in the e-newsletter is most useful
or what Internet issues are important to you. Readers may send suggestions
for future e-newsletter articles, questions or comments to: custserv@natconet.com.
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Technical Support: For assistance with an Internet service question
or problem, e-mail us or call
NATCO Internet Technical Support at 425-7325 in Mtn. Home, 453-8822 in Flippin,
or 1-800-775-6682 for Yellville, Harrison and other areas. Also, check for
answers on our Tech Support
Bulletin Board, online anytime day or night.
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Want to view previous issues? You can do that by accessing our e-newsletter
archives.
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NATCO
Technologies | 301 East Main Street | Flippin, Arkansas, 72634
Toll Free: 1-800-775-6682
© 2001 All Rights
Reserved.
Services and rates subject to change. Please call to confirm current
availability.
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