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  May 2005

  • Complete Our Annual Customer Survey and Enter to WIN!
    It's time again for our annual survey and we can't wait to hear from you!
    Visit: www.natcotech.com/survey05 and tell us what you think. If you respond before June 30th, 2005, you will be entered in our prize drawing. From the completed responses, we'll randomly select one survey to receive 3 months of free NATCO dialup Internet service ($19.95 x 3 = $59.90)
    or an equivalent credit on your DSL or ISDN account. If you do not wish to enter the drawing, we still want to hear from you - just leave your contact information blank and submit your survey anonymously.

  • Accelerate Your Internet Speed at a Low Cost
    One of our new services brings faster Internet browsing for just over a dime a day. A dialup Internet customer in the Gassville area recommends the Propel® Accelerator - NATCO Tech Edition to anyone on dialup who wants to speed up their sessions online. The accelerator is very effective, she says, for repeat visits to sites. "It’s a great feature if you access the same pages - like news, sports, financial - on a daily basis," she said.

    Her daughter likes getting maximum time to play games and visit her favorite sites without loading delays. The accelerator program installs easily with the login/password information given to the customer at sign-up. But, maybe best of all, the accelerator costs just $3.95/month, with a one-time $10 activation fee. Choosing Propel Accelerator - NATCO Tech Edition allowed this family to have faster loading Web pages without the expense of DSL equipment and service. To sign up, call toll-free 1-800-775-6682 for Customer Service.

  • Easy Bill Paying With a Bonus
    NATCO Tech customers may be interested in signing up for an easy and convenient way of paying your Internet services bill - the bank draft plan. If you are also a NATCO telephone customer, you will receive a popular phone service free for two months, with no further obligation. Choose Voice Mail or Calling Number Delivery (used with Caller ID phone) for signing up. You may cancel Call Number Delivery or Voice Mail anytime after your two month introductory period. Caller ID phone is required for Calling Number Delivery service.

    Bank Draft Bill Pay automatically withdraws your monthly telephone bill from your checking account and then sends you an itemized statement, so you can monitor these withdrawals just as you do your checks. To start the Bank Draft Bill Pay service, just call NATCO Customer Service at 1-800-775-6682.

  • Stop by NATCO for a Demo
    You’ve heard of a demo drive for a new car. Well, you can stop by NATCO for a demo "drive" of any Internet or telephone service offered by NATCO and NATCO Technologies. There is really no substitute for hands-on experience to see if you would benefit from a new service. Experience the higher speed Internet services that NATCO Tech offers, like DSL for those within a certain distance of telephone switching equipment. (While you’re at NATCO, inquire about your specific location.) Try out the Propel Accelerator - NATCO Tech Edition to speed your dial-up connection.

    In the demo room, you may also try voice mail, caller ID - name or number, the convenient personal ring (formerly teen service) for a busy household, and many, many more. (See the NATCO Services page to view a list of phone services that really help at a home or business.

Dial Up

  • Unplugging’s Best in Stormy Season
    Thunderstorm season is here. At this time of year it is important for computer users to protect your computer and modems from damage from power loss or damage from lightning. Whenever there is a threat of bad weather, unplug computers and modems from the electrical outlets and also from the phone line.

    Internet Supervisor Larry May reminds you that lightning doesn’t have to hit close to your own location to cause damage to a computer’s modem. So, be wise and unplug your computer and modem at the first sign of approaching bad weather.

  • It’s Great to See You
    When the spring rolls around and many people attend events like the Baxter Regional Hospital Health Fair and KTLO/KCTT Senior Expo, we’re glad to take part, and glad to be able to visit with customers like you face to face. We hope you were able to attend one or both. Watch for other events in the future where we might be. Come out and take a look at our new booth.


  • Youths Visit NATCO
    It was fun for the NATCO managers and some of the NATCO Technologies staff to host young people from area schools as they came to visit us recently. NATCO holds Tech Days for two groups each spring. These include students from Flippin, Yellville-Summit, and Bruno-Pyatt, who were here in April. Previously, in March, there were students from Norfork and Mountain Home, too. We think it’s important that teens know about today’s technology and know how NATCO and NATCO Technologies bring advanced technology to this area.

Web Pages

  • Help Marion County Be a Community of Excellence
    Marion County is fortunate to have individuals and groups working together to make a bright future for the county and all of its citizens - to increase jobs, to prepare for economic growth, to keep great recreational and educational opportunities here for youth and adults. You can find out what’s new with these efforts on the Marion County Adult Leadership Team Web page at the South Shore Web site.

    The leadership group is working to make Marion County an “Arkansas Community of Excellence” and offers a short online form for you who are residents of Marion County. You may check items that are important to you about Marion County now and in the future and submit it online. You may print it out for friends who may not be online, and they may take it to any Arvest Bank branch.

  • How About a Movie Right Now?
    You don’t have to wait to see a great movie newly released. Just go to Big Hit Movies from your NATCO Web site. Subscribe or take a 7-day free trial. You’ll find something to like among the 85 new arrivals. Garden State (“Great for a rainy day.” This has to be one of the better movies out!). Vanity Fair stars Reese Witherspoon as a low-born English country girl looking for a lifestyle beyond her reach. Open Water finds a couple abandoned by their tourist guide in the middle of the ocean (“Prepare to jump out of your skin”).
  • Win a South Shore Gift
    When you visit the South Shore Web site at www.southshore.com you’ll have a chance to win a South Shore souvenir, like a T-shirt, a cap, chiller cups, and other necessities for summer in the great South Shore outdoors. The South Shore Web site is an electronic community for the towns on and near the south shore of Bull Shoals Lake and it’s packed with information for you and for our tourist visitors.

    Gloria Curry is this month’s winner of a T-shirt. Congratulations, Gloria.

E-mail 

  • Winning E-Story Submitted by: Grace Stoner
    My sister had a severe burn a while back and was in the ICU a few states away. It was so helpful to get immediate updates on her condition and to know when we had to go up there. My family e-mailed back and forth frequently. It was a stressful time as her injury was life threatening and knowing we could get immediate updates helped.

    Grace Stoner just earned two free months of NATCO Internet service! Submit your E-Story today and you could be our next winner! Remember that you can enter more than once. So, if you didn’t win this time, try again! Just go to www.natcotech.com/estories.php and tell us how using NATCO's Internet or e-mail service has made your life easier, helped you promote or manage your business, or simply how much you enjoy using the Internet and e-mail. If your E-Story is chosen, you'll win two months of free NATCO dialup Internet service ($19.95 x 2 = $39.90) or an equivalent credit on your DSL or ISDN account.

NATCO Notes
  • Weekly Maintenance on Wednesday
    Each Wednesday morning from 12:01 until 5, NATCO Technologies performs regular maintenance on Internet equipment. Your Internet service should not be affected. But, if you do experience an interruption in service during this time, please try again a few moments later. We try to minimize any "down time" by doing our maintenance at a regular time each week.
     
    All users agree to terms and guidelines published at www.natcotech.com/guidline.htm.

Feedback: NATCO invites readers' comments about the e-newsletter and suggestions for future articles. Let us know what information in the e-newsletter is most useful or what Internet issues are important to you. Readers may send suggestions for future e-newsletter articles, questions or comments to: custserv@natconet.com.


Technical Support: For assistance with an Internet service question or problem, e-mail us or call NATCO Technical Support at 1-888-276-8059. Technical support is offered 24 hours a day, seven days a week, including holidays. Also, check for answers on our Tech Support Bulletin Board online anytime day or night.


Want to view previous issues? Visit: e-newsletter archives.

NATCO Technologies does not endorse or recommend any software or program. The purpose of the articles included in this newsletter is to keep our customers informed. We do not provide free technical support for software or programs such as Norton, McAfee, AVG Anti-Virus, Instant Messenger Services, etc. Please see the NATCO Internet brochure for full details on what is and is not covered by our free Internet Technical Support.

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