May 2006 Headlines:

Customer Survey - Win Three Months of Internet Service

We want to know how we're doing. Fill out our customer survey at www.natcotech.com/survey06/. We will hold a drawing and choose a winner for three months of dial-up Internet service (or the equivalent credited to your DSL or WildBlue bill).

Alternative Internet Browsers

Microsoft's Windows operating system includes an Internet browser called "Internet Explorer." This browser is what many users use to peruse the Internet. Other browsers are available for download. These browsers include: Firefox (a part of the Mozilla suite), Opera, and Avant.

The reasons for using a different browser vary: some people desire more features, some prefer a different interface, and some people desire more security. It should be noted that Microsoft does not allow users to update Windows through other browsers; however, automatic updates may still be used to keep your system up to date.

Protect Your Computer

Lightning and power surges can wreak havoc on your computer's internal components. Even unnoticed fluctuations in current flowing into your system may degrade performance and cause gradual damage to your hardware. The simplest solution is to purchase and install a surge protector.

Surge protectors plug into an electrical outlet and offer multiple outlets through which you may provide power to other devices; however, their most important feature is the ability to prevent powerful electrical surges from destroying the equipment that is plugged into them. One of the most common mistakes when purchasing a surge protector for a computer is to neglect to buy one which will protect your modem. Dangerous currents may travel through the telephone line (or coaxial cable) and damage your modem; sometimes the current continues beyond the modem and damages the computer. When purchasing a surge protector, you should make sure it has the appropriate ports for either a telephone line (if you have dial-up or DSL) or coaxial jacks (if you have a cable-based Internet service).

Precaution should be used when buying a surge protector. Some "power strips" appear identical to surge protectors but offer no real protection. When purchasing a surge protector, check for the words "surge protection" or similar on the packaging or ask a sales associate.

Surge protectors offer great protection for little cost. All computer users should invest in surge protectors to protect their systems.

Warning: Scammers Send E-mails Pretending to be from the IRS

A spate of fake e-mails claiming to be from the IRS have surfaced again in many e-mail inboxes. These are from foreign scammers, pretending to be IRS agents, promising tax refunds in exchange for social security numbers and other confidential information. The IRS has announced that it never requests information from tax payers through e-mail. For more information on this scam, go to http://www.irs.gov/newsroom/article/0,,id=151065,00.html.

NATCO Offers DSL for $29.95 per Month

NATCO offers high speed Internet access via DSL service with plans starting at only $29.95 per month*. Sign up today and we will waive the $95 activation fee. Surf the Internet, download e-mail, and chat online at lightning-fast speeds. For more information on DSL, call our friendly staff at 1-800-775-6682 or check out our site at: www.natcotech.com/dsl.htm.

*Service not available in all areas. Requires DSL modem available for $60.

Win a South Shore Gift

When you visit the South Shore Web site at www.southshore.com, you’ll have a chance to win a South Shore souvenir, like a T-shirt, a cap, chiller cups, and other necessities for the great South Shore outdoors. The South Shore Web site is an electronic community for the towns on and near the south shore of Bull Shoals Lake and it’s packed with information for you and for our tourist visitors.

Alice Potts is this month’s winner of a South Shore tote bag. Congratulations, Alice.

View Movies from Your Computer

Did you know that you can watch movies over the Internet on your computer? Find out more about this new technology in the NATCO newsletter article titled "NATCO Tech Offers Movies Online" located at natconet.com/newsletter/spring05.pdf.

Winning E-Story Submitted by: Bonnie Stafford

Due to my NATCO service, I enjoy not only convenient e-mailing, but also access to marvelous resources in researching any subject I have an interest in. I am perpetually amazed at the fact that I have the largest library in the world at my fingertips.  Whether it's a medical question, international news sites, gardening tips, recipes, the list is endless. It's my news site, library, and communication center all in one - at a very affordable price!

Bonnie just earned two free months of NATCO Internet service! Submit your E-Story today and you could be our next winner! Remember that you can enter more than once. So, if you didn’t win this time, try again! Just go to www.natcotech.com/estories.php and tell us how using NATCO's Internet or e-mail service has made your life easier, helped you promote or manage your business, or simply how much you enjoy using the Internet and e-mail. If your E-Story is chosen, you'll win two months of free NATCO dialup Internet service ($19.95 X 2 = $39.90) or an equivalent credit on your DSL or ISDN account.

Weekly Maintenance on Wednesday

Each Wednesday morning from 12:01 A.M. until 5 A.M., NATCO Technologies performs regular maintenance on Internet equipment. Your Internet service should not be affected. But, if you do experience an interruption in service during this time, please try again a few moments later. We try to minimize any "down time" by doing our maintenance at a regular time each week.

All users agree to terms and guidelines published at www.natcotech.com/guideline.htm.

Feedback: NATCO invites readers' comments about the e-newsletter and suggestions for future articles. Let us know what information in the e-newsletter is most useful or what Internet issues are important to you. Readers may send suggestions for future e-newsletter articles, questions or comments to: custserv@natconet.com.

Want to view previous issues? Visit: e-newsletter archives.

NATCO Technologies does not endorse or recommend any software or program. The purpose of the articles included in this newsletter is to keep our customers informed. We do not provide free technical support for software or programs such as Norton, McAfee, AVG Anti-Virus, Instant Messenger Services, etc. Please see the NATCO Internet brochure for full details on what is and is not covered by our free Internet Technical Support.

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