• NATCO Technical Support Now Available 24/7

NATCO Tech customers began receiving over-the-phone technical support 24 hours a day, seven days a week as of Sept.1, weekends and holidays included. The toll free number to call for tech support is
1-888-276-8059.

 

New customers still use the NATCO toll free number (1-800-775-6682) to sign up for Internet service in Yellville and Harrison and surrounding areas, and the NATCO Internet Partner, Brooks-Jeffrey Marketing, number in the Mountain Home area (870-425-8064). Our tech staff will help all new customers set up their Internet service.

 

Guidelines concerning the free technical support provided by NATCO remain the same. Click here to see an explanation of the services included in this free support.

   

• Come to the Fair and Bring a Friend to NATCO Internet

It’s fair season in northern Arkansas, and NATCO will be there. The Harrison Regional Fair is Sept. 20-25. Visit the NATCO booth and take advantage of savings on your Internet service.

 

Sign up a friend for NATCO Internet and save on your own service. Bring a friend who wants to start NATCO Internet service and get the signup done at the fair booth. You’ll receive one month of free Internet service when your friend signs up for NATCO Tech Internet and gives us your name and phone number. Your friend will receive three months of free service ($19.95/month).

• Winning E-Story Submitted by: Sandra Heston
  My parents live in Santa Barbara, California, so we would keep in touch by e-mail. But when my mother passed away in May of this year, I have been able to contact my father every day, by using e-mail. I would not have been able to afford to keep calling California to keep in touch with my father on a daily basis, without using your service. My father looks forward to reading my e-mails every day!!
  Thank you, NATCO!!  Sandra Heston.
   
• Sandra Heston just earned two free months of NATCO Internet service! Submit your E-Story today and you could be our next winner! Remember that you can enter more than once. So, if you didn't win this time, try again! Just go to www.natcotech.com/estories.php and tell us how using NATCO's Internet or e-mail service has made your life easier, helped you promote or manage your business, or simply how much you enjoy using the Internet and e-mail. If your E-Story is chosen, you'll win two months of free NATCO dialup Internet service ($19.95 x 2 = $39.90) or an equivalent credit on your DSL or ISDN account!
   
• South Shore Portal Page Features Amazon.com 
  
  Do you want to know what’s playing at the movie theaters in Harrison and Mountain Home? It’s easy when you have the South Shore Portal Page as your home page. Movie listings at local theaters are always at your fingertips. Also enjoy local news, weather, lake levels, stock quotes and features you add to customize your page. Just go to my.southshore.com and provide your e-mail address to set up your custom portal page. It’s free and it’s available to any Internet user.
   
• Find Used Textbooks on Amazon.com
   
  The South Shore Portal Page features a link to Amazon.com. College students of the area may be interested to know they can buy used textbooks at the site. Good months for buying and selling used textbooks are August-September and January-February. Most other books are also available used and new.
   
  The link on the South Shore Portal Page provides the product categories available for sale at Amazon.com, which may save you time in finding what you seek.

     

• Virus Dials Long Distance Numbers
  
  Since our last edition, NATCO Tech worked with a customer whose computer was infected with a Trojan dialer. According to the caller, the Trojan dialer changed his dialup profile slightly - from NATCO to NATCO lll - which made it harder for the customer to see that something had changed. The result was it dialed a long distance number, and his long distance charges ran to over $300.
   
  One published report said the dialer was found in a cracked (pirated) version of Mosquitos 2.0, a popular game for Symbian Series 60 smartphones. The malicious code dials premium rate numbers without a user’s consent. The problem was only affecting pirated copies of the game. Regular copies of the game remain safe.
   
  It is important to guard against viruses. Do so by being careful what sites you visit, what e-mail you open, and keep your anti-virus software up to date and checking your computer every week, at the minimum. Protecting yourself from viruses is an individual’s responsibility, rather than a part of your Internet service provider’s service.

   

• NATCO Night at North Central Arkansas Speedway
  
  August 27 was NATCO Technologies Night at North Central Arkansas Speedway. It was a pleasure for NATCO Tech to sponsor a night at one of the area’s most popular leisure activities. Thanks to everyone who attended. We hope you all got the available discount on admission by bringing your NATCO High Speed Challenge billing insert.
   
• Personal Ring
  
  Let your telephone save you time and trouble. Order Personal Ring Service from NATCO.  Now, you don’t have to rush to the phone if the call coming in is for someone else in your household or business. You can tell by the ring whose incoming call it will be. NATCO’s smart technology can handle two telephone numbers on one line at your house or business and give each line a different ring. Personal Ring service is just $2.50 per month, or even lower when ordered with other convenient services.
   
• Weekly Maintenance on Wednesday
   
  Each Wednesday morning from 9:00 a.m. until 12:00 noon, NATCO Technologies performs regular maintenance on Internet equipment. Your Internet service should not be affected. But, if you do experience an interruption in service during this time, please try again a few moments later. We try to minimize any "down time" by doing our maintenance at a regular time each week.
   
  All users agree to terms and guidelines published at www.natcotech.com/guidline.htm.

Feedback: NATCO invites readers' comments about the e-newsletter and suggestions for future articles. Let us know what information in the e-newsletter is most useful or what Internet issues are important to you. Readers may send suggestions for future e-newsletter articles, questions or comments to: custserv@natconet.com.

Want to view previous issues? Visit: e-newsletter archives.

NATCO Technologies does not endorse or recommend any software or program. The purpose of the articles included in this newsletter is to keep our customers informed. We do not provide free technical support for software or programs such as Norton, McAfee, AVG Anti-Virus, Instant Messenger Services, etc. Please see the NATCO Internet brochure for full details on what is and is not covered by our free Internet Technical Support.